USA Mobile Operators Competition

By the means of the competitions in the wireless industry, cellular phones are more easy to use than ever. If you want to get the best cell phone deal, you must very carefully choose the best cell-phone service provider, best cell-phone plan and cell-phone model for your living part of USA and of course - your lifestyle.

Now there is an option for you to switch your cell-phone company without getting a new phone number. The overall customer satisfaction with wireless cell-phone service providers has increased significantly from 2005 till now, as customers react to new service offers and aggressive pricing strategies, which is the most important issue when subscribing for an operator

Cell-phone Carriers

Cell-phone Carriers are ranked across six regions in the United States of America - Northeast, Southeast, Mid-Atlantic, North Central, Southwest and West.

T-Mobile operator gets the highest place in all six regions, making it extremely well in service plans options, cost of services and billing.

Verizon Wireless ranks highest in five of the regions - Northeast, Southeast, Mid-Atlantic, North Central and West. Verizon Wireless takes its good positions because of the excellent call quality and the brand image dimensions.

Cellular ranks highest in a competition with Verizon and T-Mobile in the North Central region.

We will now give you a more specific classification of the mobile phones services providers, taking in mind the following service quality issues:

- call performance and reliability
- customer service
- service plan options
- brand image
- cost of service
- billing

There were many changes in the industry, such as the recent carriers mergers, over the last three years period,so the overall satisfaction has fluctuated significantly and have influenced the customers' experience. This study shows that satisfaction has improved 3% from 2005, with certain improvements in the areas where the mobile industry has been strongly targeting on new services and is constantly offering more attractive pricing options to the buyers. For example, the service plans options and costs of service factors receive the largest increase in satisfaction ratings from 2005.

Carriers Ranking in Highest Satisfaction

Northeast Region:

1.T-Mobile 2.Verizon Wireless

Mid-Atlantic Region:

1.T-Mobile 2,Verizon Wireless

Southeast Region:

1.T-Mobile 2.Verizon Wireless

Southwest Region

1.T-Mobile

North Central Region:

1.T-Mobile 2.Verizon Wireless 3.U.S.Cellular

Western Region:

1.T-Mobile 2.Verizon Wireless

How to Choose the Best Carrier for Me and my Family - It Depends on Your Priority

- For infrequent users(emergency users, seniors) - choose a carriers that offers much longer airtime - Tracphone offers refill cards valid up to 1 year
- For teens and people who talk a lot on the phone - choose a carriers that offers cheapest per minute rates - Cingular and Verizon Wireless INpulse offers rates as low as anyone else
- For kids you can choose Firefly
- For credit challenged people who need regular post-pay style calling plans - choose Cingular(GoPhone Pick Your Plan) or Verizon Wireless(EasyPay Plan)

Take the time to total the fees when comparing costs among the calling plans of the different providers. Keep in mind that signing up for more minutes usually will lower your cost per minute.